Your service provider will consult with you prior to the service to find out your goals and preferences, and can make recommendations if appropriate. She will let you know what to expect, and will find out if you have any special needs or concerns.

We do ask that you call in advance to schedule your service.

Providing outstanding service is the core of our business. Because salon services are reserved especially for you, we ask that you notify us 24 hours in advance to change or cancel appointments without penalty. Without 24 hour notice, we will charge a fee of 50% of the price of the cancelled service, and 100% of the service in the event of a “no-show.” We thank you in advance for your cooperation and understanding.

Our prices do not include gratuities for Salon service providers. Tipping is optional, but if the service meets or exceeds your expectations it is definitely appreciated. The industry standard is 15 – 20% of your total service fee.